Refund Policy for MangoMatch
MangoMatch, a product/service of MangoMatch, Inc. (a Washington state company), places customer satisfaction at the forefront of our services. While we are dedicated to offering an effective and reliable matchmaking platform, we acknowledge that there might be instances where services do not proceed as promised. This Refund Policy aims to address such scenarios, providing a clear and transparent process for eligible refunds.
1. Eligibility for a Refund
Refunds are contingent on our failure to provide the services as promised and/or advertised. This determination is made at the sole discretion of MangoMatch and/or MangoMatch, Inc.
2. Partial or Complete Refund
Should we fail to deliver part or all of the services promised, you may be eligible for a partial or complete refund. The refund amount will be commensurate with the degree of service provided against what was promised.
3. Refund Method
Refunds will be processed back to the original payment method. If this is unfeasible for any reason, we will reach out to you to arrange an alternative refund method.
4. No Additional Fees
All approved refunds will be processed in full, without the deduction of any additional fees.
5. Refund Request Procedure
To request a refund, please reach out to our customer support team via email at support@mangomatch.com. Provide a comprehensive explanation of the situation and specify your refund request.
6. Refund Processing Time
Upon the approval of a refund, the funds will be processed within 5 to 7 business days. The exact timeline may vary depending on the situation and the payment method utilized.
7. Amendments to the Refund Policy
We reserve the right to modify this Refund Policy at our sole discretion. We encourage you to review this policy periodically for any changes.
8. Contact Information
If you have questions or require further information regarding this Refund Policy, please contact us at:
Mailing Address:
MangoMatch, Inc.
500 Westover Dr
#12002
Sanford, NC 27330
Email: support@mangomatch.com
Terms of Service
Privacy Policy