Privacy Policy of MangoMatch

This Privacy Policy governs the manner in which MangoMatch, Inc. ("MangoMatch," "we," "us") collects, uses, maintains, and discloses information collected from users (each, a "User") of the MangoMatch AI agent(s), chatbots, website, mobile application (collectively, "Service"). This privacy policy applies to the Service and all products and services offered by MangoMatch.

• Personal Details: Your name, age, gender, location, and other information to create your personalized profile.
• Contact Information: Your email address and phone number to keep you informed and ensure a smooth service experience.
• Social Media Accounts: Instagram usernames, WhatsApp accounts, TikTok, etc. 
• Preferences and Interests: Information about your interests and the qualities you're looking for in a match to help us find the right connections for you.
• Photos and Videos: The images or videos you choose to share to represent yourself on our platform with the purpose of being shown to other MangoMatch users.
• Communication Data: Your messages and interactions with other members, which help us offer you better matches and improve our service.
• Technical Data: Your IP address, login information, and browser type, collected through cookies and similar technologies for service optimization.

• To Provide Our Service: We use your data to manage your account, provide our matchmaking services, and communicate with you about your account or our services. In an effort to match you with other MangoMatch users, we will present your profile information to other MangoMatch users. If you and the other user both like each other and want to be introduced, then we will facilitate an introduction and share your Instagram profile and/or create a private DM chat where you and the other MangoMatch user can chat.
• To Improve and Personalize: Your information helps us tailor your experience, improve our services, and suggest matches that align with your preferences.
• For Security: We use information to protect our service and our members from fraud, misuse, and other harmful activities.
• Marketing: With your permission, we may use your data to send you promotional messages and offers related to MangoMatch.

• With Service Providers:  We partner with third parties who perform services on our behalf, such as payment processing, photo verification, etc. They have access to your information only as necessary to perform these tasks and are obligated not to disclose or use it for other purposes.
• Legal Obligations: If required by law, we may disclose your information to comply with legal processes or to protect the rights and safety of our company and our users.
• With Your Consent: Apart from the scenarios above, you will be notified and asked for your consent before we share your personal data with any other third parties.

• Access and Updates: You can review and change your personal information by logging into your account.
• Deletion: You can request to delete or deactivate your account at any time by contacting us.
• Opting Out of Marketing: You have the right to opt out of receiving promotional communications from us by following the unsubscribe link or instructions provided in any email we send.

• Security Measures: We implement a variety of security measures to maintain the safety of your data, but cannot guarantee absolute security. It's essential to protect your account information and report any unauthorized use.
• Retention: We retain your data for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. MangoMatch adheres to frameworks and mechanisms such as Standard Contractual Clauses (SCCs) for international data transfers, ensuring your data is protected with standards that are as protective as those mandated by the European Union.

MangoMatch is committed to protecting the privacy and security of our users in the European Union (EU) and European Economic Area (EEA). This section outlines specific rights granted under the General Data Protection Regulation (GDPR) and how EU and EEA residents can exercise these rights.

Your GDPR Rights

• Right of Access: You have the right to access personal data we hold about you.
• Right to Rectification: You can request the correction of inaccurate personal data.
• Right to Erasure: You may ask us to delete your personal data, subject to legal and operational considerations.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
• Right to Data Portability: You can receive the personal data you have provided to us in a structured, commonly used, and machine-readable format, and you have the right to transmit that data to another controller.
• Right to Object: You can object to the processing of your personal data for specific purposes, including marketing.
• Rights in Relation to Automated Decision Making and Profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

Exercising Your GDPR Rights
To exercise any of your GDPR rights, please contact us at support@mangomatch.com with a detailed description of your request. We may need to verify your identity before processing your request. We are committed to addressing your concerns within one month of receiving your request, subject to the complexity and number of requests.

EU and EEA Data Transfers
MangoMatch processes data, including transferring data outside the EU and EEA, in compliance with GDPR provisions regarding data transfer mechanisms, ensuring adequate data protection levels.

For data transfers from the EU/EEA to countries not considered by the European Commission to offer an adequate level of data protection, MangoMatch relies on the European Commission’s Standard Contractual Clauses (SCC) or other legally recognized mechanisms that provide legal grounds for ensuring that your rights and freedoms in respect of your personal data remain protected. For further information, including obtaining a copy of the documents used to protect your information, please contact us at support@mangomatch.com.

Complaints
If you are unsatisfied with our response to your data protection concerns, you have the right to lodge a complaint with your local data protection authority.

MangoMatch is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

We may update this Privacy Policy to reflect changes to our information practices. We encourage you to periodically review this page for the latest information on our privacy practices.

If you have any questions about this Privacy Policy or our treatment of your personal information, please contact us at:

Email: support@mangomatch.com
Mail:
MangoMatch
500 Westover Dr
#33033
Sanford, NC 27330

Thank you for trusting MangoMatch with your information. We're committed to helping you find meaningful connections while respecting your privacy and security.

At MangoMatch, we value our community's input. If you have suggestions on how we can improve our Terms of Service, Privacy Policy, or any other aspect of our service, please reach out to us at support@mangomatch.com. Your feedback helps us grow and improve to better serve you and our community.

Last updated: July 3, 2024